Frequently Asked Questions
What payment methods do you accept?
We currently accept PayPal for all online purchases. All transactions are processed securely through SSL encryption.
View Our Payment Policy
Do you offer free shipping?
Yes! We offer free shipping across Malaysia on all orders—no minimum spend required.
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How long does it take to receive my order?
Orders are typically delivered within 4 to 9 business days, including processing and transit time.
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What is your order cut-off time for same-day processing?
Orders placed before 18:00PM (GMT+8), Monday to Friday, are processed on the same business day.
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What is your return policy?
We accept returns for both defective and non-defective items within 30 days of delivery, as long as they’re in new condition.
View Our Return and Refund Policy